Payments & Delivery
We ship fully prepaid items only.
We offer 3 shipment methods, and each of them has its pros and cons.
1. Shipping by DHL
Advantages: low delivery costs, fast shipping. Perfect for small sample orders. The chargeable unit is one parcel up to 20 kg (19.9 kg precisely).
The mixed-collection delivery you purchase are repacked at our warehouse according to DHL standards, so that the parcel’s weight does not exceed 20 kg.
Delivery time: on average 5 working days for European countries, and 10 working days for other countries. Please note that delivery may take longer during peak seasons (Christmas holidays).
Delivery cost for parcels less than 20kg.
Premium package includes air delivery according to the rules and tariffs of DHL Premium.
DHL insures all items under € 500.
You can track your order on the DHL website using your individual tracking number which is sent to you via e-mail.
Attention: starting with the shipment date, your parcel is subject to customer’s liability. Postskriptum GmbH has liability for your goods untill they are transferred to DHL. Postskriptum GmbH has no influence on delivery time; customs control procedures, loss or damage risks.
2. Delivery by third-party shipping and logistics companies
Advantages: door-to-door shipping, low risk of problems with customs control, your cargo’s damage or loss. Our area of responsibility is extended due to the shipping company’s liability that guarantees full compensation in case of your cargo’s loss.
The chargeable unit is a purchased mixedßcollection delivery.
Delivery time: 10 working days for Europe countries, 15 working days for another countries on average. Please note that delivery may take longer during peak seasons (Christmas holidays).
Delivery cost is slightly more expensive than DHL’s tariffs.
Delivery cost includes:
- cargo storage and consolidation;
- preparing export and other documents necessary for shipment;
- customs clearance;
- door-to-door delivery to your country/city (to the specified address of your warehouse, office, shop or apartment).
3. Pickup, delivery by customer shipping companies
You are welcome to either collect your cargo at our warehouse or hire a customs broker or shipping company.
Together with our assistance on delivery you should receive the purchased goods suitable for circulation within your country.